• COMMERCIAL
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COMMERCIAL


A true CRM since it manages a complete and systematic database of clients and prospects of the organization, catalogs services offered according to the regulatory capacities and operational limitations of the installed infrastructure and a list of rates of the different services linked to the policies of the organization. As with other issues, using Kerno for the commercial task means maintaining a much more professional relationship with the client who can be given a practically personal treatment, as well as having the possibility of creation of an electronic portal for the interaction between the client and the organization.

KERNO SUITE MRO

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SUB MODULE / DETAILS


CLIENT MANAGEMENT

The commercial area of the organization is able to create and maintain a database of clients from its prospective status, offering the possibility of keeping all the relevant information in an updated portfolio.

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CATALOG OF SERVICES

The sub-module shows the exhaustive list of all the services offered up to the most desired detail, adaptable by the organization and that can be modified according to the additional services that are certified by the aeronautical authorities or those that are discontinued by the organization itself.

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RATES

It represents an adequate and convenient way to build up, calculate and manage rates of the various services offered by the organization. The rates are integrated, organized and maintained updated for each workshop and used in the financial area for billing and statistical purposes.

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REPORTS

This sub-module generates all types of reports related to the relevant information of the commercial area for different purposes, and produces key information in transactions and services such as summaries and billing balances of each project in order to feedback the client on the activities of routine and non routine tasks and also creates plans of economic settlement of balances.

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CLIENT WEB-PAGE

The massive management of commercial information allows the possibility of integration and design of a customer electronic portal, with a design that satisfies the requirements and policies of each company, using its own formats and logos in the network.

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